The Argument Hangover
2021 Multifamily Operations Summit • 39m
You know that feeling right after an argument? You feel kind of sick to your stomach, your head is buzzing, and you're zoned out. You regret what you said or how you said it, and you're hurt by their actions as well. Almost like a food or alcohol hangover, right?
Aaron and Jocelyn Freeman, your new favorite relationship mentors, call this "the argument hangover. The Freemans explain what an argument hangover is, what causes it, and how to clearly communicate your needs to feel understood, without having to change each other.
Up Next in 2021 Multifamily Operations Summit
Pivoting Internal Communications Duri...
A high-level conversation to explore the pivot in communication with corporate and onsite teams in a fast and changing environment. While communities and corporate teams remain operational we will talk through what Mark-Taylor does to continue to serve valued community members and associates.
Stabalizing Resident Cash Balances
Multifamily Operators charge the renters when they have the least amount of money in the month. Nothing matters more to your residents than financial security in their home. We will review the current state of collections, what we can do to improve, and how the industry can adapt.
Innovation Showcase on Renter Fraud
Modern ID forgery often shows little or no signs of alteration to the naked eye, making verification difficult even for the trained professionals. With identification playing a central role in both safety and screening on-site, this challenge exposes management groups to financial damages, especi...