What kind of leader are you when times get tough? Do you retreat and leave your teams to figure it out, or maybe you tighten the reins and become the micro-manager to rival all micro-managers? Do you tend to focus on operations and tasks while overlooking the person doing the job? Any of these statements sound familiar? No worries, you fall within the majority of leaders out there. When crisis hits leaders tend to focus on the job that needs to get done rather than people, and the people need a leader that cares for them to find the motivation to do the job. We will show you how to go from an operations focused leader to a people centered leader.