Multifamily Operations Summit June 2020

Multifamily Operations Summit June 2020

Thousands of Multifamily professionals attended live and were looking to get the tools, strategies, capabilities, and mindset for what is working today in Multifamily. If you are looking to grow your company or career without spending a fortune...get access to the recordings toady!

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Multifamily Operations Summit June 2020

20 Videos

  • Opening Keynote - Building Mental Capital

    Darleen Santore (Coach Dar) is a mental and conditioning coach, she blends a knowledge of science, psychology and achievement with her personal passion for life. The result? Individuals, corporate executives and professional athletes & teams aim higher and achieve more.

    This high energy, hig...

  • Disappearing Disappointments

    We've brought in top relationship experts to talk about how to resolve conflicts and deal with difficult people. You will be more aligned and on the same page together with people and feel like a team during any season of life. You will learn communication skills to better understand each other a...

  • The Future of Leasing

    What will the future look like for leasing agents? How will they interact with technology and residents? Learn new ways to reimagine this role. With the recent Coronavirus, leasing offices had to close. In this session we will explore the shifting customer expectations and how the world of leasin...

  • A Leadership Vision for Impact and Growth

    What's that visionary leadership look like and what should an executive be doing? We are moving past pandemic marketing and properties are moving through post-crisis territory. We will talk to a President of a well respected management company on how to support employees, investors, residents, an...

  • Access Control Solutions Meet Social Distancing Guidelines and Create Efficiency

    Learn to create a frictionless, best-in-class experience for property managers, residents and visitors with mobile, cloud-based technology. We will explore solutions for communities of all types, from suburban garden-style homes to urban high-rises. You will leave with an easy to implement plan ...

  • People over Processes

    What kind of leader are you when times get tough? Do you retreat and leave your teams to figure it out, or maybe you tighten the reins and become the micro-manager to rival all micro-managers? Do you tend to focus on operations and tasks while overlooking the person doing the job? Any of these st...

  • Creating Effective Communication Strategies

    Multifamily is a people business. Because of the many audiences we serve — from residents to employees, to industry partners and investors, to the greater community and public — a thoughtful, proactive communications strategy is critical. Particularly in times of change and uncertainty, the need ...

  • Recruiting Maintenance Teams and Creating Positive Experiences

    The maintenance team has the greatest influence on memorable experiences. Learn how your maintenance teams can increase retention and help you keep more revenue. But first, you have to find them. We'll show you how.

  • Multifamily Investment Trends post COVID-19

    We will be talking trends in the market, specifically regarding new developments/new transactions from an investor and a buyer standpoint, what adjustments are being planned in a post-COVID-19 world, how we see operations adjust during this time and how one company is planning to design future de...

  • Accelerated Innovation and Emerging New Models of Business

    What we used to think about virtual tours and remote working programs being a 6 month implementation that many put off - now assumptions have been tested as companies implemented new models in weeks when forced to change. What will that do for new models of leasing? Ads have changed, Leasing agen...

  • Opening Keynote- Developing the Leader Within You

    True leaders know, go, & show the way. But we cannot give what we do not have, and people do not follow position or title - they follow influence. In this lesson, we share that leaders aren't born - they're created, or developed. Leaders have to add wisdom and expand their capacity, which ca...

  • A PropTech Outlook for Multifamily

    The residential real estate industry has catapulted through 2 years of transformation within the first 2 months of the COVID crisis. Necessity is the mother of invention, but as we look past the current crisis, we need to examine the mindset shift that has occurred and its future implications. Wh...

  • Elite Performance Mindset for Success in Uncertain Times

    We have former NBA player, 3x Ted X Speaker, and Real Estate Investor - Carrick Felix with us in the studio. Implement strategies used By Jeff Bezos, Oprah Winfrey, Michael Jordan, and other elite level experts. Learn what’s driving the needle in your life so you can take action and get real resu...

  • Emotional Intelligence Training for Onsite Teams

    Self-awareness, empathy and honesty are key to how teams interact with colleagues, bosses and clients. In today’s technology-driven environment, it’s more important than ever to prioritize these interactions and understand others’ emotions. Emotional intelligence affects how we manage behavior, n...

  • Strategic Technology Integrations

    Are you optimizing your systems and processes to drive revenue, effectiveness and give your teams time back? We will explore what is possible with with the right thinking to design, deploy, and optimize your strategic future with innovation.

  • Self-Guided Tours

    Are you ready for this new way to rent apartments? We will explore this cutting edge technology and talk through the possibilities, and integrations for introducing a self guided tour process to your leasing office or portfolio. We will explore the resident's perspective as well as the management...

  • Marketing Science & Data to Take Control of Lead Generation and Control Costs

    If we as operators make agreements with investors on financial performance, then we need to have control of the process. We will be exploring what it is that Google cares about and how knowing that can save you money and get results for investors! We have smart people in Multifamily but so many s...

  • Leading Virtual – Getting Results through Perspective, Purpose, and Empowerment

    The future of work is now. Most industries have and will continue to experience monumental changes in how and where we work. Most leaders are designing new roadmaps for delivering business results while simultaneously trying to manage their teams’ and their own work and life coexistence. Virtual ...

  • Recruiting Top Talent

    The problem in Multifamily is that we don't teach the fundamental approaches to attract the right people. The best candidates have choices; we teach you how to attract them to your company. Everything starts here with our people. Learn proven strategies to attract top talent. From the job post t...

  • Rent Control Impact on on Apartment Housing

    Learn about the impacts of rent control along with additional challenges caused by COVID-19. Discuss solutions to improve housing affordability and property values.